Tweak & Eat FAQ's
How does Tweak & Eat work?
Tweak & Eat is different in several ways. Tweak & Eat gives this ‘tweak’ (advice) just before you eat so you actually take action, rather than after-the-fact, when you can only try to digest what you ate. No drastic changes to your diet, only ‘tweaks’ to what you normally eat; no counting, no need to recall what you ate, no data entry, no tracking… we do all the work. Very little work on your part - just upload a photo of the meal you’re about to eat and we’ll tell you how to eat the meal to help you reach your health goals. Plus, we’ll use the ‘teachable moment’ of the current meal to give you tips on future meals.What do I do after Downloading?
Several features are in the Base service: Check This Out, News about Tweak & Eat, My EDR, Recipe Wall, Tweak Wall, My Fitness, My Tweak Streak, My Tweak & Eat, Settings.
This is explained in a youtube video:
View Healthy Recipes, View by Country. Prepared by our certified NutritionistsWhat is the Tweak Wall?
Import your Fitbit data, Record your weight, view TrendsWhat is My Tweak Streak?
My Ideal Plate, My Profile, Tweak Reminders, App Info, VideosHow do I set Reminders?
Tweak & Eat Base Service is free of charge and includes unlimited tweaks to meals and drinks.How do I buy Premium Services?
Premium Services are available for nominal charges and you can subscribe by selecting the ‘My Tweak & Eat’ button on the home screen. Some additional information and your credit card data will be required.What do I get with My Tweak & Eat?
You can see a list of features by selecting the ‘My Tweak & Eat’ button on the home screen. My Tweak & Eat has all the features of the free Base Service, plus: access to assigned nutritionist team via chat and VoIP call, Tweaks from your assigned team, proactively personalized diet plans (including detox plans) based on recent eating patterns, unlimited meal macro-nutrition labels, monitoring of your trends and related recommendations/tips from nutritionists.How do I Update Tweak & Eat?
Tweak & Eat works like any other app - you can click on the ‘Update’ button in the App Store or Google Play and it will automatically update the app.Why am I not getting reminders?
All Premium Service users can chat with their assigned nutritionist any time, by clicking on ‘My Chat’ on their Premium Service Page. For the free users you will see a ‘Ask a Question’ on your Tweak when you receive it back from the Nutritionist. ‘Ask a Question’ will also be seen when you click on any of your Tweaks on ‘My EDR’. Simply click on ‘Ask a Question’ and ask a question to the nutritionist. Questions regarding that particular Tweak alone will be responded to by our nutritionist, for all our free users.How do I ask a Technical question?
By emailing us to ‘firstname.lastname@example.org’How do I report an issue?
By emailing us to ‘email@example.com’How do I send in a suggestion?
By emailing us to ‘firstname.lastname@example.org’How do I hook up my Fitbit to the app?
Just click on ‘My Fitness’ on the App’s main page. Click on ‘Fitbit’ and follow the simple instructions.How do I make changes to my profile?
You can change your profile any time. Go to ‘Settings’, select the profile tab, make changes and select the ‘Update’ button.Can I change my phone number?
No. If your mobile phone number is changed, you have to re-register, since all our data and interventions are tied to your mobile number.